Q.   What is PALS?     A:  PALS is a web-based portal which can be modified by each user to meet his or her online needs and preferences. Q.  How does PALS affect me?     A:   Every student, faculty and employee attending a college of the ACCD will have access to PALS. This tool will be the primary gateway into many systems. Students and faculty taking or teaching internet courses via WebCT will enter via PALS. Faculty and support staff should know about this system and how it works to better serve and communicate with students. Faculty using other course management systems will also benefit from learning about the additional communication features that PALS has to offer. PALS can serve as a starting point to your internet course no matter where it resides. Staff can take advantage of the groups tool to collaborate within their department. This session will detail exactly what features are available to enhance the workplace.   Q.  Do I have to be on campus to access PALS?     A:  No, any faculty, student, or employee with an authorized account can access the system anywhere, anytime. If you are on vacation, at home or in another office, you can login and use PALS. Q.   What are Channels?     A:  PALS provides informational content through channels. In general, channels provide at-a-glance information with click-throughs to expanded content or Web resources. Some typical channels that you may see include information like:  - Information about the first few messages in your e-mail  - Fragments of personal announcements that you have been sent  - Links to other online resources at your institution  - Access to course schedules or administrative services Each page (tab) is divided into sections arranged in columns. Each of these sections is called a channel. Channels can be permanent; others can be rearranged, deleted, replaced, or added, so that you see just what you want to see every time you log into PALS. Q.  Can I remove a channel?     A:  There are some channels that can be removed. Each channel has three or four buttons on the upper right. If the "x" button is bold, then the channel can be removed. If the "x" button is greyed out, then this is a permanent channel and cannot be removed. Channels can be removed and replaced using the "add new channels" steps also found in this FAQ. Q.  What is the difference between Personal and Campus Announcements?     A:  - Personal announcements are sent to you based on your role on campus (faculty, staff, or student). Announcements sent through your courses and groups are also delivered through the personal announcement channel.  - Campus announcements are sent out to everyone on campus. Q.  What Browsers does PALS support?     A:   - Windows   Internet Explorer 5.5 SP2 and 6.0 SP1   Netscape 7.2   Mozilla 1.6 and 1.7   Firefox 1.x  - Macintosh   OS 9    Internet Explorer 5.1.7   Netscape 7.02   OS X v10.3   Netscape 7.1   Mozilla 1.6 and 1.7   Firefox 1.x   Safari 1.2 and 1.3 Q.  Problems Connecting to PALS or WebCT?     A: