| Q1. Should I upgrade to Java J2SE6 ? (MAC) |
| A: Apple has just released a new version of Java: J2SE6 for Mac OS X 10.5.
The J2SE6 release is currently incompatible with Elluminate Live! We have notified Apple of the issue and are investigating potential work around options.
This update is not mandatory and we strongly recommend against installing it at this time. Unfortunately there is no easy way to un-install J2SE6 once installed.
Should you have any questions regarding the update of J2 |
| Q2. What is eLearning Systems? |
A: The ACCD Information Technologies department is dedicated to providing faculty and students with the systems and resources needed to be successful in distance education. eLearning systems has been developed to provide users a single point to find the information, resources and technical support that is needed to actively participate in an Internet course.
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| Q3. Am I ready to take an online course? |
A: Internet courses can be a challenge on many levels: intellectual, technical and motivational. The Internet Skills Self Test will help you determine if Internet courses are right for you. Click Here to take the Internet Skills Self Test |
| Q4. What resources are available at the various campuses? |
A: Campus Learning Resources:
NVC Learning Resources SAC Library SAC Student Learning Assistance Center (SLAC) PAC Library PAC Student Learning Center SPC Educational Support Services SPC Cyber Tutor SPC Library |
| Q5. What is IDEA? |
| A: IDEA - Internet Dial-up for Educational Access:
IDEA - Interent Dial-up for Education Access provides affordable Internet Service for the Students, Faculty and Staff of Alamo Community College District. Visit our IDEA site for information regarding pricing and setup. |
| Q6. What are the various courses / degrees available? |
A: Currently the Alamo Community College District offers Distance Education Courses from our four colleges. Please visit the Distance Education sites to learn about he different courses and programs that are offered at each college.
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| Q7. Where can I go for technical support? |
A:
Our Support Central technical support staff is ready and willing to help troubleshoot any problems or issues that may arise while working with or accessing any of the ACCD eLearning Systems. Visit our Support Central Web site for more information about services and hours of operations.
Feel free to contact us via telephone at: 210/220-1616 or via e-mail at: helpdesk@accd.edu | | |
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